Returns Policy

Our products have the guarantee of quality and fidelity of our company. If for some reason you are not satisfied with the products you received, you can return them within 15 days (Calendar) from the day of receipt.

We believe in proper and good communication with the customer and in the absolute service.

In case you are not happy with our products contact us by phone on 2551084914 or via Mail at info@symmetry-living.com and we will replace the products or refund your money in 1 to 4 working days.

The consumer can unpack the products to the extent he needs to check if the product is what he wants.

The products must be returned in their original condition (packaging, tags)

For the return you must use the partner courier company.

*If for any reason you do not use the cooperating courier company, the shipping costs are borne by the customer and in case they are sent at the recipient's expense, the parcel will not be accepted and will be returned by the courier.

We do not accept returns on specific products: special orders in compared dimensions, special orders, bed covers, pillow covers and sleep pillows to protect the consumer public.

Up to 2 order changes are allowed.

In any other case, the cost of returning the shipment shall be borne by the customer.

The refund in case of payment by card will be made to the same card and in case of deposit in a bank or cash on delivery in consultation with the customer for transfer to the bank account that will advise us. In the case of payment by PayPal, the refund will be made to the same email address from which the money was sent.

Procedure for Changing or Returning Products

  1. Update by phone (2551084914) or by email to info@symmetry-living.com for the intention to change or return the products
  2. Sending the courier to your address for receiving the products
  3. Receiving and checking the products
  4. Send the new product or refund the money to your account (excluding cash on delivery and shipping costs calculated in 1-4 working days from the receipt of the products)

Order cancellation

If for any reason you wish to cancel your order, please contact us at 2551084914 or electronically at info@symmetry-living.com with the order number at your disposal. *Cancellations are accepted up to 4 hours from the time of your order

Missions

The products are sent in 1-4 working days (each product with different shipping days) with the cooperating courier and the fee is determined based on the kilograms of your order or by volume in cases of large parcels or carpets. See the tables below:

*Symmetry Living from the first day of operation operates with reduced shipping on orders for its customers.

Shipments within Greece:

Type Cost
0-1.99kg €2
2- 4.99kg €3.5
5-9.99kg €6
10-14.99kg €8
15-20. 99kg €12
21-40. 99kg €22

Shipments to Cyprus:

Type Cost
0-2.9kg €8
2- 4.99kg €14
5-9.99kg €18
10-14.99kg €23
15-20. 99kg €35
21-40. 99kg €45

Shipments to Europe:

Type Cost
0-2kg €11
2-3.99kg €18
4-6.99kg €30
7-9.99kg €39
10-14.99kg €50
15-19.99kg €70
20-30kg €110

Austria, Belgium, Bulgaria, Croatia, Estonia, France, Germany, Greenland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Vatican City ,Sweden, Czech Republic, Finland.

Deliveries are made with the cooperating couriers during the day from 09:00 to 17:00. Orders received on business days by 12:00pm will be processed the same day.

For orders over €900, a 5% advance payment of the final amount of the order is required.

*If for any reason you do not receive the products from the office of the partner courier as long as they have been shipped within the next 6 days from the day of shipment and you ask us to ship them again, you will be charged for the shipping costs of the 2nd shipment.

*Delays occurring on the country's road network due to bad weather or delays due to the pandemic may present problems on the day of delivery.

About us

Welcome to Symmetry Living - A world where harmony and balance meet modern living.

Our company

Symmetry Living was founded at the urging of friends and clients from around the world. With experience in the field of retail furniture, home goods and decoration for over 30 years, we continue with passion for a more beautiful world. We select and create products based on the principles of ethical fashion, made from the best materials by people who are happy to create them and offer them to us. Design, production, disposition and use concern all of us and make a World that we all create together with the power of our choice.

Our philosophy

Quality - Caliesthesia - Practicality

Symmetry:

[{ancient Greek symmetry < σιμμετρος < σύν + μετρον}
{(geometry) the exact correspondence of all points of a figure or solid with respect to some imaginary axis, point, or plane of reference}
{the harmony implied by this relationship}]

We believe in a world of quality and authentic aesthetics. In the symmetry of aesthetic values ​​in all manifestations of life.

We believe that the home and home decoration is an extension of ourselves and that harmony and beauty is a key component in its formation.

In a world, where the time duration of a home decoration product is not 6 months and 1 year but half an eternity. We are here to give you the opportunity to buy products that will become part of your life. Products that you will enjoy using, enjoy their quality, admire their beauty and create memories with them.

our products

Our products come from European countries such as Portugal, Spain, Italy, Holland and Greece as well as selected Asian countries such as India in a specific product category (carpets) knowing first hand that the products are manufactured based on the principles of ethical fashion.

The brand name is recognized by the Ministry of Economy and Development in Greece and throughout Europe and our products are certified by the GS1 Association Greece at national and European level.